Xfinity home phone service reviews on Best Company website
I came across reviews on the Best Company site and they had an overall star review rating of 4 out of 5 stars. Let’s begin with the good reviews, there were all of the customers who praised Xfinity’s customer service. Users wrote about how friendly, helpful and competent the company’s customer service is. A lot of customers were happy with how affordable Xfinity’s service and plans are. According to customers, Xfinity has good service, a great selection of phones and stable and consistent internet connection. The company also allows for a flexible contract. It is also easy to activate and they have excellent data and cell coverage. Here’s a few good reviews: Now onto the bad reviews, there were a few who complained about the poor signal strength and not much coverage in some areas. Some customers also had a few complaints about dropped calls and data issues. A customer complained that he had gone to their store three times over five days to purchase a new phone and port a new number but he wasn’t able to and customer service or the employees weren’t able to solve his issues. There were also some complaints about customer service not replying to customers. Here are a few of the reviews: (Source)
Xfinity home phone service reviews on Broadbandnow website
The Broadbandnow site also had an overall star review rating of 4 out of 5 stars. A lot of customers really praised the Company’s customer service, some of them wrote about how they had issues, spoke to a customer service agent and their issues were fixed that same day or the day after. Xfinity’s customer service and tech support were described as good and efficient. Customers were also happy with their affordable and reliable plans. Here’s some of the reviews: Now onto the bad reviews, a lot of customers were not really happy with the fact that sometimes they could not speak with a real agent, only automated messages. Some customers had issues with updating boxes and inconsistent internet speed. Some customers’ internet services kept dropping and they had to go without internet for hours. Some customers also complained that their bills were jumped from $80 to #100 after a year without any warning. Here’s a few of the reviews: (Source) Last Words After reading through a lot of reviews, it seems like Xfinity home phone service has high ratings and seems to be loved by a lot of customers, although they still need to make some adjustments.
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